Will I receive a call or text prior to delivery and pickup?
Yes. The phone number provided to us will receive a [...]
I work for a nonprofit organization, what documents do you need?
If you are requesting a quote and you work for [...]
Do I need to return my items clean?
All rental items must be returned in the same condition, [...]
I want to add color to my event. Do you offer linens or Kwik-Covers?
Yes, we are happy to offer both linens and Kwik-Covers. [...]
What happens if items are missing after my event?
You are responsible for all items rented from Hoosier Tent [...]
What is my responsibility for equipment return?
Responsibility for equipment remains with the customer during the entire [...]
What is the Limited Damage Waiver and is it required?
Limited Damage Waiver is not insurance. The LDW is nonrefundable [...]
What if I need to cancel my order?
Once you are within 30 days of your event, if [...]